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Lifeline Darling Downs and South West Queensland Ltd
24-hour crisis line: 13 11 14
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  • What we do
  1. About us
  2. What we do

What we do

Lifeline is a not for profit charity based in the Darling Downs and South West Qld. Lifeline Darling Downs and South West QLD providing a range of services and supports to individuals and families across the region. 

  

Our Vision

We engage and empower individuals to build resilient communities

  

Our Values

Connection   |   Inclusion   |   Relationships   |   Social Justice   |   Compassion

History

Lifeline Darling Downs and South West QLD started in July 1975 receiving 600 to 700 calls per annum. Through the years Lifeline Darling Downs and South West has started many programs and support services for individuals and communities including Emergency Relief. The Lifeline National Crisis Number 13 11 14 launched in 1993. Lifeline Darling Downs and South West QLD has open locations in Dalby (1991), Warwick (1997), St George (1998), Charleville (1999), Roma (2010) and Cunnamulla (2010). In 2015, Lifeline Darling Downs and South West is the first not-for-profit enterprise to be awarded the Heritage Bank Business Excellence Award for Business of the Year. Lifeline Darling Downs and South West QLD continues to provide valuable support for individuals and communities.

 

If you would like to support Lifeline Darling Downs and South West QLD and the work Lifeline does for individuals and communities, please consider Donating or Volunteering your time.

Donate     Volunteer

Published: 12th September, 2019

Updated: 28th November, 2025

Author:

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Latest

  • Connected Families

    Connected Families

    Connected Families is a friendly, supportive group for grandparent and kin carers in the Charleville community run by Lifeline Darling Downs and South West Qld.

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    Shark Cage Group Program

    Shark Cage Group Program: A safe space to learn, heal & reclaim your rights.

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  • Jessica Shelley

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  • Donate goods

    Donate goods

    You can donate material goods like clothing, books, furniture, blankets, household items and bric-a-brac directly to our Lifeline shops.

  • I need help now

    I need help now

  • Toowoomba - Herries Street Superstore Shop

    256 Herries Street, Toowoomba Qld 4350

  • Make a referral

    Make a referral

  • What we do

    What we do

    We engage and empower individuals to build resilient communities.

  • Toowoomba - Anzac Avenue Shop

    Corner Anzac Avenue and Boothby Street, Toowoomba Qld 4350

  • Toowoomba - The Emporium Shop

    302 Ruthven Street, Toowoomba Qld 4350

  • Emergency relief

    Emergency relief

    This service is offered across the Darling Downs and South West Queensland for people experiencing unexpected short-term financial stress or crisis.

  • Toowoomba - Never Ending Stories Shop

    The Range Shopping Centre, 11 James Street, Toowoomba Qld 4350

  • Toowoomba - Head Office

    Level 1 65 67 Neil Street, Toowoomba Queensland 4350

Our Strategic Plan 2024-2027

Our Strategic Plan 2024-2027

Lifeline Darling Downs is pleased to present its 2024-2027 strategic plan. Read more

Published: 13th October, 2022

Updated: 16th May, 2024

Author: Matt Gregg

Registered office

33 Russell Street
Toowoomba
QLD 4350

Tel: 1300 991 443

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Lifeline Darling Downs and South West Qld Ltd ABN 97075403959

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